No matter what your business is, establishing a good relationship with your clients is essential. Customer satisfaction says a lot about a company. One way you can determine whether a contractor is meeting client expectations is through Better Business Bureau (BBB) ratings.
Find out what it means to work with a roofing company with an A-plus rating with the BBB in this blog post.
BBB ratings are based on the information the organization can acquire about the business, including public complaints. These data are gathered directly from the businesses and from public sources. Ratings range from A-plus (highest) to F (lowest). The BBB takes note of how companies resolve complaints filed against them and how quickly they address the issues. Licensing, transparency and the amount of time the company has been in business can also affect BBB ratings.
To earn an A-plus rating, a roofing contractor must have no unresolved complaints against them. At Tango & Gatti, we value customer service as much as superior workmanship.
An A-plus-rated contractor can be trusted to offer high-quality products from reputable manufacturers. A contractor won’t get a high rating if customers aren’t happy with the products they sell. You can also expect reasonable and flexible payment terms from companies with an A-plus rating. A good roofer won’t ask for the full payment until you’re satisfied with the job.
Choose a reliable roofing contractor for your project like Tango & Gatti. We only use the best materials for our services. Call us at (330) 308-8213 or fill out our contact form to get a free quote. We serve clients in Canton and Barnesville, OH, and nearby areas.